Human Resources

Library Supervisor - Environment - QMUL22648

Department: Student & Academic Services - Library Services
Salary: £34,220 - £40,194 per annum (Grade 4)
Reference: QMUL22648
Location: Mile End
Date posted: 23-Sep-2020
Closing date: 18-Oct-2020

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About the Role

We are seeking a Library Supervisor, who will be responsible for managing a team of about 4-5 Library Assistants and take day to day responsibility for the standards of service and first impressions offered to library users.  You will work closely with the Manager for the Study Environment service. The Supervisors also act as Duty Manager in the libraries on a rota basis. The Study Environment Supervisor role focusses on ensuring that all varieties of study space in the libraries are calm and comfortable, and that equipment and facilities managed by this team are in good working order. At present an important part of the role is ensuring Covid secure working, especially social distancing and specialist health and safety provision around the library buildings.


About You

You will have excellent communication skills, excel at multi-tasking and be calm under pressure. You will be educated to degree level or equivalent, or be qualified by substantial experience. You will have experience of working in a higher education library.


About the Department

Library Services at Queen Mary has a vibrant international staff group and a rapidly evolving service base. We are working together to build a culture of diversity, service excellence and continuous improvement commensurate with the vision and mission of an ambitious and rapidly growing university which excels in teaching, learning and research, while retaining strong links to the local community in the East End of London.


We are in the process of updating and streamlining our Frontline Services, which covers Circulation, Enquiry Services and Study Environment management across 3 sites, each with a distinctive character of their own, and are offering two new roles in the newly designed Study Environment service. This service is used by the whole university community, including a very high number of taught students at peak times.


About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.


Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.


We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.



We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.


The post is permanent and is available from September 2020. The salary will be Grade 4 salary, in the range of £34,220 - £40,194 per annum, inclusive of London allowance.


Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.


Please note: due to the current Covd-environment there will be an online assessment process.


To arrange an informal discussion about this role, please contact


Applications close at midnight on 18 October 2020, and we anticipate that interviews will be held on 5 November 2020.



Valuing Diversity & Committed to Equality

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