Human Resources

Technical Lead/Solution architect (Cloud) **Internal Only** - QMUL20160

Department: IT Services
Salary: £55,840 - £62,415 per annum (Grade 7)
Reference: QMUL20160
Location: Mile End
Date posted: 04-Dec-2019
Closing date: 17-Dec-2019

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About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

Our reformer heritage informs our conviction that great ideas can and should come from anywhere. It’s an approach that has brought results across the globe, from the communities of east London to the favelas of Rio de Janeiro.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

About the Role

As part of an Architecture/Technical Solutions team, this role is to provide the technical architectural leadership taking primary responsibility for the overall programmer of work to leverage technologies and to develop the IT Enabling Plans to enable Queen Mary 2030 strategy.

The role will be working closely with the Head of Enterprise Architecture to support the development of the IT Strategy, architectural design and principles and the technology roadmap, this includes ownership of the solution design and road maps to deliver customer-centric, strategically aligned and cost effective services.

They will work with stakeholders, third parties and customers to ensure  requirements are fully captured from inception, developing technical solutions and services, which will be managed through to delivery and into production dealing with all technical, resourcing (staffing and financial) and programme management activities.

Initially focusing on the Cloud solutions, the role will work with customers to gather technical IT requirements as part of the transformation journey and produce, design and deliver new architectural standards, road maps, transition plans and methodologies of how to migrate from our existing environment into the XaaS. Being innovative, creating new solutions and establishing a future proofed environment is the objective. This role both develops and implements solutions.

The portfolio of solution architecture this role is responsible for will grow in the future and includes Digital Workplace, Cloud Infrastructure, NextGen applications, Digital Engagement and other emerging technology. 

The Technical Lead/Solution Architect will work with stakeholders of all levels, third parties and customers to ensure  requirements are fully captured from inception, developing technical solutions and services, which will be managed through to delivery and into production dealing with all technical, resourcing (staffing and financial) and programme management activities.

About You

Ideally Microsoft/Google/Amazon cloud qualified, coupled with demonstrable depth and breadth recent experience in shaping and executing large scale digital transformations.

The successful candidate will have significant experience in delivery of technical solutions from Single Sign On, IAM and federation services through to technologies enabling digital workplace, to migration to IaaS, PaaS and SaaS. A solid knowledge and experience in architecture and delivery of hybrid infrastructure and multi-cloud integrations, automation and management tools.

You will be operating at all levels of seniority and will be savvy in building trusted and impactful relationships with senior stakeholders, preferably within a complex and diverse organisations. Substantial experience in and a proven track record of Business Change, Strategy development, Business Continuity, Projects Delivery and Operational management will be key, along with effective communication skills including influencing, diplomacy and persuasion.  You will be flexible, pro-active and resilient and enjoy variety in your work.

Experience of working within Higher Education or Further Education sector environment is not essential, but you will be able to demonstrate a good awareness of the digital technologies in IT and HE today and in the future. We are also looking for a candidate who really identifies with the importance of Equality, Diversity and Inclusion as a driver of improved organisational performance.

About the IT Services Department

The IT Services function sits within the Professional Services Department and is part of the professional services group that enable and facilitate the success of our students and academics. Along with other professional service areas the IT Services seeks to deliver value for money through technology, efficiency, economy, effectiveness and equity.


We offer competitive salaries, access to a generous pension scheme, 30 days’ annual leave, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, and campus facilities including an on-site nursery at the Mile End campus

Post holder will be required to carry out duties at all University sites, 5 days a week, with an expected start date by December/January, 2019.

Starting salary will be Grade 7, in the range of £55,840 - £ 62,415 per annum, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to Fatuma Mahad, Director of Transformation,

To apply for the role, please click the ‘apply’ button below.

The closing date for applications is 17th December 2019. Interviews are expected to be held shortly after.


Valuing Diversity & Committed to Equality

Apply online