Human Resources

Catering Operations Manager **Internal Only** - QMUL14897

Department: Estates & Facilities - Catering & Hospitality
Salary: Starting salary will be in the range of £33,615pa - £39,483pa (Grade 4)
Reference: QMUL14897
Date posted: 06-Nov-2018
Closing date: 19-Nov-2018

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Queen Mary University of London is one of the UK's leading research-focused higher education institutions. With around 25,332 students, 4,500 staff and an annual turnover of £428m, we are one of the biggest University of London colleges. We teach and research across a wide range of subjects in the Humanities, Social Sciences, Law, Medicine and Dentistry, and Science and Engineering. Based in a creative and culturally diverse area of east London, we are the only London University able to offer a completely integrated residential campus, with a 2,000-bed award-winning student village at our Mile End home.


The Directorate is one of the largest departments within Queen Mary University of London and is committed to supporting and promoting student wellbeing at the College. For more information on Estates and Facilities, please visit the website: Estates and Facilities Directorate

Reporting directly to the Catering and Hospitality Manager, the catering operations manager is a senior post within the catering department. The post holder is responsible for the day to day management of the catering outlets and staff, ensuring excellent customer service, compliance with the food safety policy and easily accessible food choice, including provision for those with special requirements. The post holder will assist with the overall management of catering activities on the University campuses, helping to develop the business to maximise income and profit, with a focus on providing a quality front of house service and income generation. The role additionally involves duty management.

The post is full time and permanent; with a salary within the range of £33,615 - £39,483 per annum inclusive of London Allowance. Benefits include 30 days annual leave, 4 University closure days and pension scheme.


Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.


To apply for the role, please click the ‘apply’ button below.


The closing date for applications is 19 November 2018. Interviews are expected to be held shortly thereafter.


Valuing Diversity & Committed to Equality

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