Human Resources

Careers Assistant - QMUL24764

Department: Student & Academic Services - Careers & Enterprise
Salary: £22,212 - £25,685 per annum (Grade 2)
Reference: QMUL24764
Location: Mile End
Date posted: 14-Jun-2021
Closing date: 30-Jun-2021

Job profile Apply online


The Careers and Enterprise Team’s mission is to develop the employability of Queen Mary University of London students from their arrival at the University until two years after graduation. The team consists of 35fte staff, working in partnership with academic schools and employers to provide an inclusive portfolio of careers support and opportunities to Queen Mary students and graduates.

The Careers Assistant will be a member of the Content and Operations Team, and will play a key role in providing frontline services to students and recent graduates. Responding to queries in person, over email and by phone, they will signpost enquiries to the most appropriate service or information resource, booking appointments as needed. The postholder will also support our information and student communications initiatives, and will contribute to developing our resources, social media and marketing. We are looking for someone with a keen interest in supporting students’ career journeys and who enjoys working in a team.  They will be expected to provide first point of contact customer service and so will need to have strong interpersonal, listening and communication skills.

The post is based at the Mile End Campus in London. It is a part time (14 hours per week), permanent appointment, with an immediate start. The starting salary will be Grade 2, in the range of £22, 212 – £25,685 per annum, inclusive of London Allowance. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.

This role will require 2 full days of on-site working on Mile End campus as the postholder will be responsible for dealing with in-person queries. Remote working will be offered only if the Careers and Enterprise Department closes due to further lockdowns.


We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes and we welcome applications from diverse candidates. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability.

We particularly welcome applications from people who identify as men as this group is underrepresented at this level at Queen Mary.

Informal enquiries should be addressed to Kirsti Burton, Information and Operations Manager on

To apply for the role, please click the ‘apply’ button below.

The closing date for applications is 30 June 2021.

Interviews are expected to be held shortly thereafter.

Apply online